Legal
Refund Policy
Last updated: April 11, 2026
1. General Rule
Tasko is a marketplace. Payments are made in connection with services offered by independent Providers.
Tasko is not responsible for service outcomes.
2. Refund Eligibility
Refunds may be considered if a service was not delivered, the Provider did not show up, or there was a clear violation of the service agreement.
3. Non-Refundable Cases
Refunds are generally not available for completed services, dissatisfaction without a clear objective issue, or changes of mind.
4. Disputes
Clients and Providers should attempt to resolve disputes directly.
Tasko may assist in limited circumstances but is not obligated to issue refunds.
5. Payment Processing
Payments are handled by Stripe or another third-party payment processor.
Refund timing may depend on the processor.
6. Platform Fee
Platform fees may be non-refundable to the extent permitted by law.